Submit a claim

Do you have an invoice you want us to reimburse? You can claim this easily and safely online. See more information and a short film: VGZ Care app.

Advantages of the VGZ Care app

  • Easily converts to English
  • Claim easily with a photo or PDF of your invoice
  • Log in with your chosen PIN code
  • You will receive your reimbursement within 6 working days

Claiming on behalf of someone else? Then claim directly with a customer number (in Dutch).

Claiming by post

Would you prefer to claim on paper? Then fill in the claim form and add your original invoice. Make a copy of everything for your own records and send the originals to us. The address can be found on the claim form. You will receive your reimbursement within 10 working days.

Frequently asked questions

  • How do I submit a claim with a Personal Budget (pgb)?

    You can submit your claims online or by post. Please claim your expenses monthly.

  • How can I check the status of my claim?

    You can see the status of your claim in 'Mijn VGZ' within 6 working days after receipt of your claim. Have you submitted your claim online? Then you will receive the reimbursement amount on your account within 6 working days. If you have submitted your claim by post, you will receive the reimbursement within 10 working days. We will also send you a healthcare costs statement. This statement lists what we reimburse and whether you will have to pay a mandatory excess amount.

  • What is the deadline for submitting a claim?
    You can submit invoices no later than 3 years after the start of the treatment.
  • How long does it take for my claim to be processed?
    Have you submitted your claim online? Then you will receive the reimbursement amount to your account within 6 working days. If you have submitted your claim by post, you will receive the amount within 10 working days.
  • My invoice is written in another language. Can I submit this invoice?
    We only accept invoices written in Dutch, German, English, French or Spanish. We may ask you to have an invoice translated by a official translator. If so, you will have to pay the translation costs yourself.
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